RESEARCH STREAM 01Technological Innovation and Work
How do organizations introduce new technologies, and how do these choices reshape professional roles, work design, and performance?
This stream examines the relationship between technological innovation and the organization of work. It connects research on telehealth, electronic medical records, and AI with broader questions about how people and technologies work together.
Future research will examine how strategic choices about technology affect professional expertise, decision-making, and the quality of work.
Selected publications
- Leadership for AI transformation in health care organization: scoping reviewJournal of Medical Internet Research · 2024
- Electronic medical record-related burnout in healthcare providers: a scoping review of outcomes and interventionsBMJ Open · 2022
- Telehealth challenges during COVID-19 as reported by primary healthcare physicians in Quebec and MassachusettsBMC Family Practice · 2021
- Artificial intelligence in healthcare: balancing technological innovation with health and care workforce prioritiesThe International Journal of Health Planning and Management · 2025
Leadership and Organizational Transformation
How do leaders make strategic choices, introduce new ways of organizing, and guide adaptation in uncertain environments?
Our work explores leadership and organizational responses to disruption, including crises, service redesign, and technological change. We examine how organizations learn, coordinate action, and revise their strategies.
Future research will explore how leaders build the capacity to experiment with new work arrangements and sustain organizational learning.
Selected publications
- Public health and health sector crisis leadership during pandemics: a review of the medical and business literatureMedical Care Research and Review · 2022
- Perceptions of Ontario health system leaders on single-entry models for managing the COVID-19 elective surgery backlog: an interpretive descriptive studyCMAJ Open · 2022
Workforce Wellbeing and Sustainable Careers
How can organizations create conditions that support wellbeing, professional judgment, and sustainable working lives?
This stream brings together research on occupational stress, burnout, moral distress, coaching, and workforce retention. It provides a foundation for examining how organizational decisions influence people’s experience of work.
Good Work guides studies of how technology and work redesign affect workload, autonomy, participation, and opportunities to build sustainable careers.
Selected publications
- Addressing the health human resources crisis: Strategies for retaining women health care professionals in organizationsPLOS ONE · 2024
- Impact of coaching on physician wellness: A systematic reviewPLOS ONE · 2023
- COVID-19-related occupational burnout and moral distress among nurses: A rapid scoping reviewNursing Leadership · 2021
- Occupational stress, burnout, and depression in women in healthcare during COVID-19 pandemic: rapid scoping reviewFrontiers in Global Women’s Health · 2020
Learning, Partnerships, and Capability Development
How do education, professional development, and partnerships help people and organizations learn and adapt?
Our research explores how learning and collaboration support professional practice and organizational capability. It builds on studies of continuing education, global health partnerships, online teaching, and capacity development.
Future research will examine how education and lifelong learning can prepare people for changing roles and enable them to participate in shaping technological change.
Selected publications
- Global health partnerships for continuing medical education: lessons from successful partnershipsHealth Systems & Reform · 2016
- Teaching online: Tips for engaging students in virtual classroomsMedical Science Educator · 2020
- Partnering to build surgical capacity in low-resource settings: a qualitative study of Canadian global surgeonsBMJ Open · 2023
- Building cooperation through health initiatives: an Arab and Israeli case studyConflict and Health · 2007